PLEASE READ CAREFULLY!
REFUNDS/EXCHANGES
Because your garment is custom made for YOU, we cannot accept any returns or cancellations for any reason once the client and designer have signed this agreement. We have a full service commitment and we will work with you until the fit is perfect. We plan for one fitting leading up to the garment completion. If for any reason you choose to go elsewhere for other adjustments or alterations, you are responsible for those costs. Katina Kouture Designs is not responsible for any garment mishaps once the client has successfully received their garment.
PRODUCTION/PROCESSING TIME
Standard: 2-3 WEEKS
SHIPPING
All items ship USPS 2-3 Day Priority Shipping. Shipping costs vary.
INTERNATIONAL ORDERS
We will ship to the following countries outside of the US: Canada for a flat rate shipping fee of $65.00. Currently we do not ship to any other countries.
QUESTIONS
Email is our preferred method of contact. We will respond to all inquiries within 24 hours Monday – Friday. Please do not hesitate to contact us if you have question or need clarification. We look forward to meeting your needs.
FORMS OF PAYMENT
Your order will be processed/completed after payment is recieved. Payment must be made via Paypal or Square (paypal account is not required for payment). No checks are accepted.
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